Our Code of Conduct outlines the overall philosophy supporting our business strategies, states our ethical
values and legal responsibilities, and underscores our commitment to conducting business in a responsible
and respectful manner. This sets a tone of excellence for all of our staff worldwide. It states that, in
conducting our business, we will:
• Ensure we and our stakeholders conform to the rule of law and support and respect the protection of internationally proclaimed human rights
• Operate to the highest business standards, best practices and quality assurance
• Behave with honesty, integrity and in a manner that reflects well on the company at all times
• Operate to the highest levels of corporate social responsibility
• Accept only equality, diversity and competency in our workforce and business dealings
• Apply zero tolerance with respect to drug and alcohol abuse
• Operate strict Information Technology processes to safeguard our personnel and business against
cyber-attack and other misuse of data
• Ensure the health, safety and security of all our personnel, the environment and our business at
all times through comprehensive and effective Risk Management Systems
• Rebuff corruption in all its forms, including extortion and bribery, to compete fairly and only engage in legitimate business practices
Our Code of Conduct is communicated to all our partners, agents, suppliers and stakeholders to ensure
they are aware and comply with our strict standing on these issues. Upon joining, all our personnel receive
training on the Code, and are given a personal copy which they are required to read and then sign to say
they have understood it and will work within its principles. Wherever possible, the obligation to comply
with it is also incorporated into our contracts with third parties. Any failure to conform to this Code is
treated as a serious non-conformance, investigated and dealt with accordingly. Signed by our Managing
Director, it is reviewed and updated on a yearly basis.
Health and Safety
We are proud to be a ‘Safety First’ company, and our commitment to effective and efficient Health and
Safety Management is paramount.
We never take our duty of care towards our people lightly. Each of our projects is subject to a
comprehensive Safety and Security Risk Assessment before our personnel are deployed, and followed up
by continued risk assessment on the ground throughout the project.
Environment
All our decision-making processes consider the potential impact on the environment and all internal and
external environmental factors. We do this by conducting an Environment Assessment for every
project. This includes international and national legal and regulatory requirements, the political, natural
and physical environments, the task & associated hazards, perceptions and risk tolerance of clients and
other stakeholders, values and legal responsibilities, and underscores our commitment to conducting business in a responsible
and respectful manner. This sets a tone of excellence for all of our staff worldwide.
Quality
Certified to ISO 9001 with TUV Middle East, we pride ourselves on operating to the highest possible
standards of Quality. Having built and installed an effective Quality Management System, our network of
Quality Representatives are always available to provide help and guidance during project planning,
implementation, auditing and process revision, culminating in an efficient, effective system where
customer satisfaction is achieved under the ethos of continuous improvement, careful risk management
and opportunity maximisation. Customer collaboration is integral to every stage of project development
and execution, as only this way can the client’s needs and expectations be understood and realised. See our Quality Policy below.
Participators in the UN Global Compact, affirming our support
of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour,
Environmental protection and Anti-Corruption.
ISO 9001:2015 certification. An Internationally recognised Quality Management System certification
based on a number of quality management principles to ensure our products and services consistently
meet customer’s requirements, including strong customer focus, the motivation & support of top
management, continuous improvement, and the effective management of risks and opportunities.
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